TERMS & CONDITIONS
1. Minimum Order Value
To qualify as a reseller, a minimum order spend limit will be required to qualify for a reseller discount. All orders exclude delivery charges and will be quoted separately. The values below are per order basis.
Minimum spend per order with the Qualifying percentage discount:
LEVEL 1: >= R3000 : 5% Discount
LEVEL 2: >= R5000 : 10% Discount
LEVEL 3: >= R10 000 : 15% Discount
LEVEL 4: >= R20 000 : 20% Discount
2. How to place an order
All orders need to be submitted via e-mail to firstname.lastname@example.org or by visiting https://diebees.co.za
3. Recommended Retail price
All Products supplied by Die Bees is purchased at a discounted reseller price as agreed upon. The retail price is calculated by the retailer and not Die Bees. The price shown on Die Bees’ website will be the recommended retail price.
4. Reseller Pricing
All prices are listed in South African Rand. All prices are VAT inclusive. The reseller’s price is final and no further discounts are applicable unless otherwise specified.
Returns must be made in writing directly to Die Bees within 7 days of delivery date quoting invoice number, order number and reasons. No returns are acceptable without our prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned, there is a re-stocking charge of 15% plus shipping chargeable to the reseller.
Please email us with details of the product prior to returning it.
Die Bees cannot take responsibility for any unsold stock items. It is up to the reseller to make an effort to sell the items.
We accept EFT payments as a recommended payment method. No cheques are accepted.
If paying via EFT, please email us your proof of payment to email@example.com.
Stock can only be dispatched upon receipt of full payment of the amount invoiced. Orders without payment after 24 hours, will be restocked and cannot be reserved.
7. Payment Terms
All products and/or goods are sold on a ‘Payment on order’ basis. No stock will be dispatched or reserved without payment.
Shipping is not included in the cost of goods. Delivery charges apply on all orders and will be quoted according to the order volume. Resellers are also welcome to arrange their own courier. Own couriers should only be arranged once a confirmation was received that the order is ready for collection.
9. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact us at firstname.lastname@example.org immediately regarding damaged or defective shipments. Returned merchandise will be inspected and replaced with new merchandise if needed. Returned merchandise will not be accepted if it is held for more than 5 days after receipt. If we do not have stock for the replacement, we will issue you with a coupon the value of the item to use with your next order.
10. Delivery Window
If we have the items is stock, it will be packed and shipped within 48 hours after receipt of order and payment.
If we do not have stock and needs to be manufactured, please allow at least 2 to 3 weeks from the time of your order and payment for the dispatch of your items. Larger orders may require more time; please contact us for information about availability.
Out of stock goods will be back-ordered. If you wish to cancel any back-order, please inform us.
12. Shipping International Orders
We do not ship international orders at this time.